SMS Privacy Policy

Community Legal Aid Services, Inc. (CLA) is committed to protecting your privacy. 

No mobile information will be sold or shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By using this site, you agree to the Privacy Policy terms set forth below.

This Policy does not apply to information we may collect in other forums, including through emails, phone, or offline.  CLA does not collect phone numbers for SMS text messaging through this website; CLA only collects phone numbers for SMS text messaging through verbal consent.


CLS maintains strict privacy policies to protect the personal information of our users obtained for text message communications. This information is never sold, rented, released, or traded to others.



Data Security

We take reasonable steps to protect information we collect from you against unauthorized access, use, and disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, we cannot guarantee absolute security.

Opting In

A mobile user might opt-in by: providing verbal consent and a mobile number to a CLA staff member when applying for assistance from CLA.

Opting Out

A mobile user can opt-out at any time by replying STOP to any SMS message from CLA or by sending a request to opt-out to

Questions or concerns?

If you have any additional questions regarding this Policy, please feel free to contact us any time by calling 330-983-2625 or emailing

Last updated on June 17, 2024.