Need help with your stimulus (economic impact) payment?

Looking for information on the CARES stimulus, or economic impact, payment? Find all your answers here!


We've hosted several Facebook live sessions with Legal Aid attorney Dana Goldstein, where we talk about the stimulus payments. Visit our Facebook page to check out the recorded videos.


How can I check the status of my stimulus check?

Follow these steps to check the status of your stimulus money:

1. Visit

2. Provide the following information:

  • Social security number or individual tax ID number (ITIN)

  • Your date of birth (MM/DD/YYYY)

  • Your street address (not city/town or state)

    • Note: if you recently moved, use the same information the IRS would have on file from your last tax return

  • Your 5 digit zip code

3. Hit the “continue” button for an update on your status


Why haven’t I gotten my money yet?

Here are some common reasons why you may not have gotten your payment yet:

  • The IRS does not have your current address on file

  • The IRS does not have current banking/direct deposit information

  • The IRS does not know you or your dependents qualify because they have no records for you

  • Someone else claimed you or your children as a dependent

  • You have a designated payee (or someone else who receives and helps manage your federal benefits)


What should I do if I haven’t received any of the stimulus checks?

File a tax return immediately and claim the “recovery rebate credit.” You should file a 2020 tax return now, even if you don’t normally need to file one.


What happens if the IRS tries to deposit my payment into a closed bank account?

The money will be returned to the IRS. They then will send you a paper check and/or debit card to the address they have on file.


What should I do if I’ve recently moved?

If you moved, and the IRS has a former address on record, you need to change your address through the post office. You also need to update your information with the IRS.


What should I do if I didn’t receive stimulus money for my minor, dependent children?

As long as no one else is legally allowed to claim your minor children as dependents, you should have received their stimulus payments. File a tax return, even if you are not required to do so, and claim the “recovery rebate tax credit.” (This will also set you up to receive the Child Tax Credit money.)


Who qualifies to receive the stimulus payment for minor children when parents are divorced? 

Divorce decrees may include a decision about who can claim the minor children as dependents on their tax returns. Parents may take turns claiming children. The parent who claims the children qualifies to receive the stimulus payment. If you believe the other parent received stimulus money in error, you may have to file a tax return to claim the full amount of the stimulus, or you might have to work this out in domestic relations court.


Will my stimulus payment be used to pay child support that I owe?

No. While the first round of payments were used to pay back child support, the second and third payments will not be.


Can my stimulus payment be garnished by other creditors?

Possibly. If this is your situation, it may be wise to remove the money from your bank accounts.


I checked the status of my stimulus check, and it says I received it, but I didn’t. What can I do?

You may be a victim of identity theft. Apply for help by calling (800) 998-9454 or apply online at

Last updated on .

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